Customer Survey

Customer Survey

Please let us know about your recent experience with our service department.

*=Required Fields


1. How was the overall appearance of the facility?*

Customer Service

2. How satisfied were you with the greeting that you received from the service department?*

3. How satisfied were you with the communication with the service department?*

Repair type

4. Was the work performed at this visit covered under warranty, customer pay or both?*


5. If parts were needed, did we have the parts available for the repair?*

6. Was the work performed right the first time?*

7. Did repair facility offer Express Assessment?*

Overall Experience

8. How would you rate your satisfaction regarding the time it took to complete the repair?*

9. Taking everything into consideration, how would you rate your OVERALL service experience?*

Help Us Improve

10. On which area could we improve upon to earn a rating of 10 next time?*

Customer Name*

Invoice Number

Service Writer


Service Location*

Additional Information

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