Customer Survey

Customer Survey

Please let us know about your recent experience with our service department.

*=Required Fields

Appearance

1. How was the overall appearance of the facility?*

Customer Service

2. How satisfied were you with the greeting that you received from the service department?*


3. How satisfied were you with the communication with the service department?*

Repair type

4. Was the work performed at this visit covered under warranty, customer pay or both?*

Availability

5. If parts were needed, did we have the parts available for the repair?*


6. Was the work performed right the first time?*


7. Did repair facility offer Express Assessment?*

Overall Experience

8. How would you rate your satisfaction regarding the time it took to complete the repair?*


9. Taking everything into consideration, how would you rate your OVERALL service experience?*

Help Us Improve

10. On which area could we improve upon to earn a rating of 10 next time?*

Customer Name*


Invoice Number

Service Writer

Email*

Service Location*

Additional Information

Back to top